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E-mails may be sent to publication.sales(at)ista.ch
Delivery - ISTA has no shipping department. The books are sent as parcel by postal mail. Postage prices depend on the weight of the parcel and its geographical destination.
Claims - Please allow enough time to elapse for postal delivery, before claiming non-receipt of publications.
Payment - Prices indicated for publications are net, postage is not included the publication price. Please pay only after receiving our invoice/quotation. All our invoices/quotations are issued and payable in Swiss Francs (CHF). If for any reason it is impossible for you to pay in Swiss Francs, please add the equivalent of CHF 15.00 for bank charges.
Payment Options
Bank: Zurcher Kantonalbank, Postfach, 8010 Zürich, CH-Switzerland
International Bank Account Number/IBAN: CH50 0070 0110 8016 0586 8
Swift Code: ZKB KCHZZ80A
Bank Identification Code/BIC: 700
Please ensure that all Bank Charges or Commissions are settled by you during the Bank Transfer to avoid incomplete payment!
VISA/Euro/MasterCard are accepted.
Exchange Rate - All prices are given in CHF (Swiss Francs). The exchange rate of the Swiss Franc to the US Dollar or Euro is constantly changing. Please consult one of the online exchange rate calculators (e.g. www.xe.com) for the currently valid conversion rate.
Discount
10% Discount is offered to all Booksellers and Book Agents
50% Discount is offered to all ISTA Members on all Publications (except SST Subscriptions) |
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